Our fulfillment times may increase for reasons we can’t predict. That being said, we’ll work our hardest to keep our fulfillment times consistent by taking actions to manage incoming order volume. We’re preparing however we can, but we can’t control carrier shipping speeds. We’ll continue to follow the news and monitor the situation. We also recommend you follow carrier service alerts to see if there are any delays.
Do you offer customized group designs?
Absolutely! We love groups and are happy to design something custom to suite your groups needs. Once approved, we can upload a direct link to your group's design that members can directly order from.
How long will it take to receive my shirt?
Unlike other companies, we are delighted to process last minute orders. However, we suggest ordering no later than 7 business days before you leave for your trip.
Providing we have your color and size in stock, your shirt will be produced and shipped within 5-7 business days. We have a fabulous Southern California shirt supplier and if we don't have your shirt selection in stock, we can have it on-hand in about 2 business days.
We will do everything in our power to get your order to you in time for your vacation. However, we are not responsible for delays caused by weather, holidays, or any strike/shutdown by any of our shipping providers. If you do order within 7 days, we suggest selecting the Priority Mail option.
How does the sizing run on the shirts?
We primarily use Gildan, one of the world's most popular shirt brands. If you're unsure about how their sizes run, please refer to our size chart.
What is your refund policy?
Due to the customization of our products, we unfortunately cannot offer any refunds or exchanges.
In the event an error was made on your order by our design or production team, we will immediately correct and get a replacement right out to you. Should our error result in your purchase not making it to you in time for your cruise, we will go ahead and issue you store credit for a future purchase.
Should your order arrive damaged or has any design or material defects, please contact us within 7 days from delivery.
We primarily use Gildan products so please refer to the size chart if you’re unsure of what size to order. Unfortunately, we cannot refund or exchange sizing after the order has been put into production.